Faq

How does Elequatico work?

Elequatico features a high-quality electric pump that effortlessly dispenses water at the push of a button. It discreetly houses your water jug, keeping your space neat and stylish.

What makes Elequatico different from other water dispensers?

Unlike traditional water dispensers, Elequatico is designed with aesthetics and functionality in mind. It acts as a hidden water storage solution while doubling as a decorative piece for your space.

Where can I use Elequatico?

Elequatico is perfect for homes, offices, apartments, dorm rooms, and even commercial spaces. Its versatile design allows it to function as both a water dispenser and a modern decor piece.

What size water bottles does Elequatico support?


Elequatico
is designed to work with standard 5-gallon water bottles, making it
compatible with most bottled water brands. But you can easily use 3-gallon water bottles too.

Is Elequatico easy to assemble?

Yes! Elequatico is simple to set up and requires minimal assembly. Just place your water bottle inside, secure the silicon water pipe, and you’re ready to enjoy fresh water.

Orders& Shipping

Do you offer international shipping?

We currently do not offer international shipping.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status.

Returns& Warranty

What is your return policy?

We have a return policy in place. Once we receive the returned package, we will issue a refund via the same payment method used for the purchase.

Does Elequatico Water Dispenser come with a warranty?

Our dispensers come with a 6-month warranty. Any damaged or broken parts can be easily replaced.

What should I do if I receive a damaged or defective product?

If your product arrives damaged or defective, please contact us within 48 hours of receiving your order. We will work quickly to resolve the issue by offering a replacement or refund.